Privacy policy
Last updated: 20 September 2026
Hubblestone Limited Liability Company (filing number 2026-002041866 (Wyoming, USA)), trading as Svelte Chic, of 30 N Gould St #66554, Sheridan, WY 82801, USA, is the controller of the personal information described here.
1. Information we collect
- Identity and contact data: name, email address, telephone number, delivery and billing address.
- Order data: items purchased, order history, returns and exchange requests, customer service correspondence.
- Payment data: processed by our payment provider. We receive confirmation of payment and the last four digits of the card. We never store full card numbers.
- Technical data: IP address, device and browser type, pages viewed, and cookie identifiers.
- Marketing preferences: whether you have subscribed to our emails.
2. Why we use it
- To process and deliver your order, including customs clearance (contractual necessity).
- To handle returns, refunds and customer service (contractual necessity).
- To prevent fraud and secure the site (legitimate interests).
- To improve the site and our collection through aggregate analytics (legitimate interests).
- To send marketing email where you have subscribed (consent, withdrawable at any time).
- To meet accounting, tax and other legal obligations (legal obligation).
3. Who we share it with
We share data only as needed to run the store: our e-commerce platform, our payment provider, shipping and customs brokerage partners, our email service provider, and analytics providers. We do not sell personal information. Where processing takes place outside your country, appropriate safeguards are applied.
4. Cookies
We use cookies that are necessary for the site to function, and, with your consent, cookies for analytics and advertising measurement. You can manage cookies through your browser settings and through the consent banner on this site.
5. How long we keep it
Order records are kept for seven years to meet accounting and tax requirements. Marketing data is kept until you unsubscribe. Technical logs are kept for up to 24 months.
6. Your rights
Depending on where you live, you may request access to your data, correction, deletion, a portable copy, restriction of processing, or you may object to processing. Residents of California may request disclosure of the categories of personal information collected and may opt out of sale or sharing; we do not sell personal information. To exercise any right, email support@thesveltechic.com. We respond within 30 days.
United Kingdom and European Economic Area. If you are in the UK or the EEA you also have the right to access, correct, delete, restrict or port your personal data, to object to processing based on our legitimate interests, and to withdraw consent at any time where processing relies on consent. Our legal bases are performance of a contract (orders, delivery, returns), legitimate interests (site security, fraud prevention, improving the service) and consent (marketing and non-essential cookies). Your data is processed in the United States by us and by our platform provider Shopify; transfers rely on the UK International Data Transfer Addendum and the EU Standard Contractual Clauses. You may complain to the UK Information Commissioner's Office (ico.org.uk) or to your local EEA supervisory authority, such as the Irish Data Protection Commission (dataprotection.ie).
7. Marketing
Every marketing email carries an unsubscribe link. Unsubscribing does not affect emails about an order you have placed.
8. Children
The site is not directed at children under 16 and we do not knowingly collect their data.
9. Security
The site runs over an encrypted connection and access to personal data is restricted to staff who need it. No system is entirely secure; we notify you and the relevant authority where required if a breach occurs.
10. Changes
We update this policy as our practices change. The date above shows the current version.
11. Contact
Email support@thesveltechic.com, WhatsApp +971 56 850 8810, or write to Hubblestone Limited Liability Company, 30 N Gould St #66554, Sheridan, WY 82801, USA.